Monthly direct deposits or average daily balance of at least $4,000, at least $15,000 total balance across all BBVA accounts, BBVA Premier Personal banking Program status, BBVA Global Wealth Client member : 0.05%: EasyChecking: $13.95: $25: None: None: None: Free Checking . I told her if they ever did this again, then I will file suits against them. The maximum transfer amount was $50k per day. Everyone that works for this company has been drinking the same KoolAid. If you do apply for the loan, remember that to benefit from the 1% reduction in the interest rate, you must also direct deposit your paycheck or pension with BBVA for the duration of the loan. The only rating that I didn't give them a 5 on is their web/mobile experience. Did I mention I pay for each transaction? Funds from items deposited through Mobile Check Deposit will be available subject to FSNB’s current Funds Availability Policy. endstream endobj startxref I especially like that it can be unlocked using my finger print on my iPhone, this creates a quick access to all of my accounts. However, there are daily and monthly limits on the deposit amounts. The website gave me two different answers (including directing me to a screen to "fund my account") and customer service (via telephone) gave me three different answers. There are times when you are not near your own bank's ATM and have to use another bank's ATM. They have so many departments for the type of account you may have. %PDF-1.5 %���� Limit (rolling 30 days) Personal Checking Account*. This is a hit or miss operation. The cutoff time for Mobile Check Deposits … Yes, there are limits on the amount of funds you can deposit on a daily and rolling 30-day basis. I have several accounts with this bank in Birmingham,Alabama USA, and I could not be happier with their performance. What they are doing is ILLEGAL and UNETHICAL. Within a couple days, I had the missing money back into my account entirely based on the actions of the worker at BBVA Compass. Customer service was awful to the end. In a last ditch attempt to raise my cash advance on my debit card, they took over 24 hours to provide an authorization decision and even then no one called me back to tell me my request had been denied. I generally don't open them because I manage my account on-line. Maybe you want to deposit checks too large for BBVA Compass’s mobile app deposit limits (where you deposit checks by taking a photo). 1. However, in the past 5 years my experience has been that this is a Bank not motivated to help their customers and are operating as if it was 100 years ago. I was told my direct deposits are considered a pending transaction on the day my employers "electronically" deposit my paycheck, and are available for use immediatly. State website claims there is no money under my company name. What I want to know is how much extra does it cost to bank with a bank that has common sense! I feel that my money is safe at Compass. Do a little research online and find out all they do to their customers once they get their money. I had proof the deposit was there on the tuesday, and proof it was not credited till thursday. Really! Have an average daily balance of at least $25,000 across your checking and money market accounts. Per the reps on 877-297-8803, they do not have to tell my why they are closing my account. I particularly like that BBVA Compass offers so many different products. No Thanks. I went to the bank to speak to someone about these charges and printouts from their website showing when my paycheck first was on the pending transactions with the Tuesday date listed and the printout from Friday morning when I found out I was completely in the hole. I don't know how any of them sleep at night. It was a painful experience just trying to transfer money to the bank which kept declining the transaction but didn't give a reason. Wire Transfers BBVA was the roach motel of banks - you can check-in easy, but checking out was difficult. I just open my account with them and I'm about ready to close it. They were not at all solution focused or intent on helping me as the customer get my money out in time for my closing. Anyone in IT knows there is almost no cost associated with something like this once the software parameters have been set. BBVA has some interesting new features on their call line: you can no longer check your balance online, you must talk to a rep; I have been waiting 18 minutes on speaker phone. Fair? I was happy when I found that BBVA Compass offered free checking accounts to anyone, not just students. Losing deposits and then not posting them to the correct accounts. BBVA Compass prides itself on being the best bank to work for, and frankly it is bull crap. They have never really worked with me on overdraft fees so they are a little strict with their policy. I will be with them for years to come. There was not a fee involved, which was important to me because I refuse to pay basic banking fees. Once I saw the fee hit my account, I immediatly turned that off and requested a refund via their website secure messaging. There is a $5,000 maximum daily spending limit on the card, no matter what your credit line is. Awful customer service to boot. Please complete the below form for all customers who request an increase to their daily and monthly deposit limits. This additional limit is subject to a commission, which is 1.25% of the additional amount withdrawn, with a minimum of 2,5 TL. Mobile Deposit sometimes works okay. I was sent a new card and it arrived within the week. Mobile check deposits take a few minutes to appear and do not show up immediately; Send us a message using Messenger if you have issues with a mobile check deposit ; Keep the check for 30 days in case there are issues with your deposit** Avoid a duplicate deposit by writing "Deposited” on the back – be sure to also include the date Please avoid this bank unless you have so much money, you qualify for get their waivers. We switched almost every account over to Wachovia (which has now been bought by Wells Fargo) and they have reminded me how incredibly easy it is to have professional people do their job with multiple accounts. Check mailed to address on file.) I purchased several IRA CDs with different Interest rates at different times. I opened a CD account for the 2.8% rate. If you do encounter 1 NSF fee, be assured you will have at least 4 or 5 more... why? CUSTOMER SERVICE & CUSTOMER SATISFACTION = HEART!! I've also gone into other locations when I am out of town and still receive high quality customer service. Never experienced anything except professional, courteous personnel who are always willing to help. I was n't accurate moved recently and was told I would recommend BBVA to anyone...!. To eligibility and further review the service with 2 savings acct to download account.... Personal, and proof it was easy enough to cover the purchase made is cheaper to keep at... Not paid $ 400 a month and have been with BBVA Compass was excellent! Generally be available subject to eligibility and further review, very long waits customer. Current customers a Tuesday ), and helped me choose the bank charged I. 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